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Safety Recall: Suunto Transmitter and Tank Pod

G'day,

Suunto has identified a potential safety risk affecting all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs. In two reported incidents, the exterior case of a Suunto Wireless Tank Pressure Transmitter has failed during regular dry land pressure testing. Although extremely rare, this represents a potential risk of injury, due to the risk of bursting.

Diver safety is of highest importance to Suunto. That is why Suunto has decided to initiate a product recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs.

Please take your transmitter or tank pod to an authorised Suunto dive dealer (e.g. The Scuba Doctor Dive Shop), or a Suunto Authorised Service Centre, for inspection and upgrade. Use Suunto's Dealer Locator to find your nearest dealer or authorised service centre.

You can also use the free Suunto Online Service Request to get your product(s) picked up from your home/office. The process is free of charge.

All Transmitters and Tank PODs must not be used
before the upgrade has been made.

Suunto sincerely apologises for any inconvenience caused by this. As a complementary service, Suunto will provide a battery replacement free of charge and a one-year warranty from the date of inspection for all upgraded products.

The products affected are identified below and includes units purchased individually, or as part of a package/bundle.

Suunto Wireless Tank Pressure Transmitter

  • Models SS019098000 and SS005397000.
  • Suunto Wireless Tank Pressure Transmitter has a black cone-shaped plastic case – with SUUNTO, FINLAND printed on top of the case.
  • The old model has a black plastic base. The new model has a transparent plastic based with an LED light.
  • Size: diameter approximately 4 cm, length approximately 8 cm.
  • Compatible Products: Suunto D4i, D4i Novo, D6i, D6i Novo, D9, D9tx, DX, Vytec, Vytec DS, Vyper Novo, HelO2, Vyper Air.

Suunto Wireless Tank Pressure Transmitter

Suunto Tank POD

  • Model SS020306000.
  • Suunto Tank POD has black cone-shaped plastic case with SUUNTO TANK POD, MADE IN FINLAND printed in gray colour on the case and a transparent plastic base.
  • Size: diameter approximately 4 cm, length approximately 8 cm.
  • Compatible products: Suunto EON Steel dive computer.

Suunto Tank POD
 

What To Do If You Are Affected.

  1. Do not use the affected product(s).
  2. Take the product(s) to an authorised Suunto dive dealer (e.g. The Scuba Doctor Dive Shop), or a Suunto Authorised Service Centre, for inspection and upgrade. Find your nearest dealer or authorised service centre by using Suunto's Dealer Locator. You can also use the free Suunto Online Service Request to get your product(s) picked up from your home/office. The process is free of charge.
  3. When you receive your upgraded product(s), you should register the product(s) at MySuunto to ensure you receive a full one-year warranty extension from the date of inspection.
  4. Please help us spread the message about this recall and share this information with your dive buddies that are using a Suunto Wireless Tank Pressure Transmitter or a Suunto Tank POD.

Please Note: You only need to return your transmitter/POD, not your dive computer. You can continue to use your dive computer.

What Will Happen To My Transmitter / Tank Pod?

  • The unit will be opened and inspected.
  • A new battery, O-ring and cover with an additional laser marked O will be fitted to the unit.
  • A set of two flow restrictors will be provided, one for use when connected to a hose and another if fitted directly to a first stage HP port. A set of fitting instructions will also be provided.
  • The upgraded Suunto Wireless Tank Pressure Transmitter or Suunto Tank POD will then be pressure tested to check for water tightness and tested for functionality.

For more information, please read:
Suunto Wireless Tank Pressure Transmitter and Suunto Tank Pod Recall Q and A

What's Our Take On This Recall.

The above information is the official line from Suunto. Our take on it is that Suunto are being super safety conscious. That's a good thing. It's a voluntary product recall initiated by Suunto, not a forced product recall. Suunto are recalling ALL of their transmitters, even though only two have failed in testing. We understand none have failed in this manner while in use by customers.

Scuba Doctor Service and Repairs are already in the process of becoming a fully authorised Suunto Level 1 Service Centre. On this being completed, they will be able to handle the recall product changes for you locally.

There is no reason for you not to participate in this Suunto product recall. You'll get a battery replacement free of charge and a one-year warranty from the date of inspection for your upgraded product(s). This is regardless of the age of your transmitter!

Best regards, The Scuba Doctor team.

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